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International Standard for Maritime Pilot Organizations
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The certification process

If your pilot organization is interested in ISPO certification the best is to look at the information on this website and at the parts A and B of the ISPO, which can also be found on this website.

Please be informed that you can always get help from the International Users Group of ISPO-certified organizations (IUG) when you are thinking of ISPO certification.

Possibly the existing procedures of your organization need little or no adjustment to use them in your ISPO compliant manual(s).
Once you have finished the necessary procedures you must organize an internal audit to check if these procedures correspond with practice.
After this check you can organize a document review by a classification society, which is recognized by the IUG.
At the moment Lloyds RegisterDNV-GL and Bureau Veritas are recognized.

Hereafter all the non-conformities raised during the document review have to be eliminated to zero and then the certification audit can take place.
When you have successfully passed the certification audit your organization is ISPO certified and the ISPO certificate is valid for 5 years. Every year a surveillance audit is necessary however.

It is difficult to say how much the certification costs as this depends on the size of the organization, and on the amount of work that needs to be done. For example the using or amending of possible existing procedures is less work than writing new procedures.

Below the certification process is described in 9 easy steps:

  1. Create a basis of consensus amongst pilots that ISPO adds value to their services and organization
  2. Create a budget for consultants/pilots implementing the standard and for the external auditor
  3. Use the standard to write the manuals (templates are available at the IUG)
  4. Assign a Quality & Safety manager/designated person
  5. After completion of the manual start to familiarize pilots with the standard and procedures
  6. Organize an internal initial audit
  7. Organize a document review with an external auditor
  8. Organize the external audit
  9. Certification

After this:

a. Make it a useful system for your organization

b. Keep improving your quality

c. Communicate the certification with stakeholders

For information on the certification process please contact the IUG:
iug@ispo-standard.com